Account Reactivation
Topic:
Accounts
For security purposes, an account registered in DoD environments will expire after 30 days of inactivity. This policy applies to Arcus.
Note: You will receive an email notification three days prior to its official expiration. Log in to avoid account deactivation.
Request Reactivation
If your account expires, follow these instructions to request reactivation
- Navigate to Arcus.
- Click the “Sign In” button and attempt to log in.
- Once your log in fails, click the Account Assistance link.
- Select the Inactive Account option.
- Follow the steps for reactivation.
- Once your request has been processed, you will receive a confirmation email.
More Help
Learn more about this topic with our video tutorials: