Privacy Policy

Privacy Statement

AUTHORITY: 5 U.S.C. 301, Departmental Regulations and Executive Order 9397 (SSN). PURPOSE: The system will use this information to register your account. ROUTINE USES: The information will only be used to create your account and provide you system and account notifications. Notifications include - account registration/inactivation, password expiration/changes, training opportunities, project addition/removal, and system notices (e.g., downtime). The information will not be shared with any other organizations or used for any other purposes that those directly related to this Arcus site. DISCLOSURE: Voluntary. However, failure to provide the requested information may result in account approval being delayed. The information you provide can be changed at any time. You may also request complete removal of any supplied information by submitting a support ticket or emailing support@arcus-cloud.io.

This privacy policy discloses the privacy practices for this site. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. The process for managing risk of information disclosure.
  5. The plan for responding to privacy incidents.
  6. The site registration process.
  7. The cookies used by this site.
  8. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only collect/have access to the information that you voluntarily give us at registration. We will not sell or rent this information to anyone. We will use your information to create a system account. The system will use this information to notify you via email of account changes, system changes, and site actions you take. We will not share your information with any third party outside of our organization. Unless you ask us not to, we may contact you in the future about support requests, changes in system status, training opportunities, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts at any time. You can do the following at any time by contacting us via the email address on the website to…

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit your information via the website, your information is protected both online and offline. Additionally, that information is encrypted when transmitted. You can verify this encryption by looking for “https” at the beginning of the address of the web page. While we use encryption to protect information transmitted online, we also protect your information offline. Only employees who need the information are granted access. The computers/servers in which we store your information are kept in a secure environment.

Risk Management Process

We have established privacy roles, responsibilities, and access requirements within our organization that enable us to assess privacy risk to individuals resulting from the collection, sharing, storing, transmitting, use, and disposal of your information. We monitor and audit privacy controls and internal privacy policy twice a year to ensure effective implementation. We provide our personnel annual training to ensure they understand privacy responsibilities and procedures and repercussions of the unauthorized use or sharing of your information. We also ensure our personnel annually certify (manually or electronically) acceptance of responsibilities for privacy requirements. We keep an accurate accounting of any information disclosures, including:

  1. Date, nature, and purpose of each disclosure of a record; and
  2. Name and address of the person or agency to which the disclosure was made;

We retain the accounting of disclosures for the life of the record or five years after the disclosure is made, whichever is longer. We make the accounting of disclosures available to the person named in the record upon request.

Privacy Incident Response Plan

We will provide written notification of any privacy incidents that may affect you within 2 days. The response will include what information is impacted and steps we are taking to resolve the issue.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to create your account. At your option, you may also provide your phone number, but it is not required.

Cookies

We use “cookies” on this site to store data relevant to your use of the site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site

Updates

Our Privacy Policy will be reviewed twice a year, and any changes will be posted on this page with a notification provided via acknowledgment on next login after the change.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (978) 637-2923, email: support@arcus-cloud.io, or the support links on the site. We will respond within 48 hours.